Description

Global Transaction Services (GTS) at DBS comprises of Cash Management, Trade Finance, Securities Services and Fiduciary Services, supporting Corporate and Institutional customers.
The position is to serve as a customer focal point of contact of an assigned customer portfolio, focusing on Trade Finance solutions (including Documentary Trade and Open Account Trade), to proactively engage clients to defend, cross-sell, upsell through strengthened banking relationships and product advisory.
Reporting to GTS Sales Head and responsibilities:
- Manage a portfolio of key trade customers to deepen the wallet share through utilization management, advisory, cross-sell, and upsell, covering mainly Mid Cap corporates.
- Manage P&L responsibilities for assigned customer portfolio with receivable financing, documentary trade and supply chain program under management
- Maintain close rapport and sticky relationships with clients with RMs through continuous engagement and market update.
- Support improvement of customer journey through continuous review of our solutions and development of our products and services, that is aligned to bank's strategy through market research, customer feedback, financial analysis
- Data analysis on customers usage, engage and feedback to Product or Ops if any enhancement opportunity
- Ensure compliance with all regulatory and internal policy requirement
- Candidate with people management experience would be considered as team lead
Requirements:
- Degree holder or equivalent in related disciplines
- Solid experiencein banking, financial institutions, or corporates' procurement center.
- Strong aspiration to develop career in Global Transaction Services for both trade and Open Account Trade as well as Cash Management and Digital solution
- Prior exposure on receivable financing, supply chain financing, procurement services or related professional background
- Self-driven with a tenacity to succeed, good influencing and negotiation skills, able to drive cross-functional collaboration
- Excellent command of written and spoken English and Cantonese, Mandarin language skills would be a plus
- Positive "can-do" attitude, resilience and tenacity to overcome obstacles

Location:
The Center

Job:
Client Management

Schedule:
Regular

Employee Status:
Full time