Description

Overview

Directs and oversees all aspects of golf operations, including activities and relationships between guests, while contributing to a positive experience for members and guests and supporting overall golf club operations.

Experience Required

• Bachelor's degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.
• Class A member of PGA/LPGA.
• Ability to read and speak English is required.
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.
• Must be able to meet the physical demands of the role, including occasionally lifting up to 50 pounds.

Essential Responsibilities

• Develop, implement, and monitor annual budget, revenue goals, and expenses for operations departments.
• Provide timely and accurate reporting of all financial and non-financial information as directed or required by Troon Golf management.
• Monitor financial reports/statements on a daily, weekly, and monthly basis and take corrective action when necessary.
• Develop, maintain, and administer organizational plans and initiate improvements as necessary.
• Maintain membership with the PGA and CMAA and other professional associations, and attend workshops and meetings.
• Oversee the care and maintenance of all facility physical assets.
• Coordinate marketing programs designed to promote the facility's services to potential customers.
• Ensure the highest standards of quality for food and beverage service on property.
• Implement policies and procedures for the Golf, Food and Beverage, and Maintenance Departments, including compliance with company standards.
• Interview, hire, train, plan, assign, and direct work; evaluate performance; reward and discipline associates; address complaints and resolve problems.
• Manage department members including, but not limited to, Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Food and Beverage Manager.
• Ensure effective orientation and training for each new associate and develop ongoing training programs.
• Maintain regular and reliable attendance.

Benefits

• Medical, dental, and vision coverage
• 401(k) with employer match (19 years of age and older)
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria