Description

Technical leadership opportunity for experienced Workers Compensation professionals. Your new company
Hays is partnering with a reputable insurance organisation seeking a Technical Advisor to join a high-performing Workers Compensation team.
This is an opportunity to move beyond portfolio management and play a key role in developing capability, improving claim outcomes, and influencing technical excellence across a large claims operation.
The role would suit an experienced Senior Claims Advisor, Technical Specialist, Legal Professional, Injury Management professional, or Workers Compensation SME looking to leverage their expertise in a broader leadership capacity.
Your new role
As a Technical Advisor, you will act as a subject matter expert across the Workers Compensation business, providing technical leadership, coaching and strategic guidance to claims professionals and leaders.
This is a full-time permanent position in Perth CBD.

Key responsibilities include:

• Providing expert guidance on legislation, policy and claims strategy
• Supporting complex and litigated Workers Compensation matters
• Delivering technical coaching, mentoring and capability development
• Facilitating onboarding and ongoing training programs
• Partnering with leaders to improve claim outcomes and technical consistency
• Working closely with external legal providers and stakeholders
• Supporting continuous improvement initiatives across the claims function
• Acting as a trusted adviser on complex claim and legislative matters

This role is less focused on managing a personal portfolio and more focused on uplifting capability across the broader team.

What you'll need to succeed

To be successful, you will ideally bring:

• Strong Workers Compensation claims experience
• Exposure to complex, litigated or strategic claims
• Excellent knowledge of Workers Compensation legislation and claims practices
• Experience coaching, mentoring or providing technical guidance
• Strong stakeholder management and communication skills
• Ability to influence outcomes without direct authority
• Sound analytical and problem-solving capability

Backgrounds that may align well include:

• Senior Claims Advisor
• Technical Claims Specialist
• Workers Compensation Team Leader
• Legal Professionals with Workers Compensation exposure
• Injury Management or Claims Strategy professionals

What you'll get in return

If successful, you will receive:

• Permanent full-time opportunity
• Hybrid and flexible working arrangements
• Career pathway into broader leadership and technical specialist roles
• Strong learning and development support
• Performance-based incentive opportunities
• Extensive wellbeing, parental leave and workplace benefits
• Opportunity to make a genuine impact on capability and claims outcomes

What you need to do now

If you're an experienced Workers Compensation professional looking to move into a highly influential technical leadership role, click Apply Now or contact Joshua Sterling at Joshua.Sterling@hays.com.au for a confidential discussion.

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