Description

If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.

As a Transaction Processing Associate within the Asia Cash Operations team, you'll be responsible for the operational management and control of the daily workflow for various banking products.

Job responsibilities

• Assist the Team Management in the oversight of the daily activities
• Ensure that all work items are completed as per the agreed timeline
• Monitor the exceptions and ensure that they're resolved in a timely manner
• Identify opportunities for improving the efficiency of the process
• Identify the training requirements of the team members
• Establish excellent relationships with internal business partners with whom the team will need to interact on a regular basis
• Prepare the weekly / monthly reports
• Track the changes to the procedures and ensure that the team is fully aware of the changes

Required qualifications, capabilities, and skills

• Experience with and a working knowledge of various aspects of International Payment Processing Operations
• Working Knowledge of SWIFTS and international payment conventions and practices is a must
• Strong interpersonal/communication skills and ability to communicate internally and externally and at all levels
• Experience working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
• Ability to communicate clearly and professionally with stakeholders at multiple levels
• Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through
• Ability to escalate issues as appropriate
• Proficiency with Microsoft Office Suite(e.g., Excel, Word, PowerPoint, Outlook)

Preferred qualifications, capabilities, and skills

• Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage
• Bachelor's degree

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.