Description

About the Role

Reporting to the Operational Resilience Manager, you will independently lead key operational resilience and business continuity (BCM) workstreams across the organization. In this hands-on, high-impact role, you will embed the BCM Lifecycle, facilitate Business Impact Assessments (BIAs), design BCM capability tools, and build organizational resilience through active training, testing, and continuous improvement.

Key Responsibilities

• Workstream Ownership: Manage end-to-end BCM delivery plans, timelines, risks, and stakeholder reporting across assigned service lines and enabling functions.
• Lifecycle Delivery: Facilitate strategic and operational BIAs to validate critical operations, recovery targets (MAO, RTO, RPO), resource dependencies, and recovery gaps.
• BCP & Recovery Strategy: Partner with business process owners and coordinators to develop practical business continuity plans, workarounds, and escalation pathways.
• Exercises & Capability Building: Design and facilitate scenario-based continuity exercises; deliver role-based training and maintain BCM communities of practice.
• Maturity & Framework Design: Build and roll out a repeatable BCM maturity model aligned with organizational frameworks, NSW Government standards, and industry best practice.
• Tech & Systems Support: Support the design, configuration, data quality, and adoption of the BCM module within Risk Connect.
• Reporting & Governance: Produce evidence-based dashboards detailing lifecycle progress, maturity baselines, target progress, and control effectiveness.
• Third-Party Resilience: Review continuity and IT DR arrangements for material service providers and strategic partners.

Selection Criteria
Skills & Qualifications

• Tertiary Qualification in Business, Risk, Law, Emergency Management, or equivalent experience.
• Certification: CBCI, MBCI, or equivalent BCM certification highly regarded.
• Standards Knowledge: Strong understanding of BCI Good Practice Guidelines, ISO 22301 / 22317 / 22361, and APRA CPS 230 principles (applied proportionately).
• Delivery & Facilitation: Exceptional stakeholder engagement, workshop facilitation, analytical skills, and executive reporting capabilities.
• Core Compliance: Ability to satisfy standard pre-employment, background, and security checks.

Experience

• 5 - 10+ Years Experience designing, implementing, and maturing BCM lifecycles in complex or heavily regulated environments (Insurance, Financial Services, NSW Govt, or Critical Infrastructure preferred).
• Hands-On BIA & BCP: Proven track record in BIA execution, recovery strategy validation, gap analysis, and incident/crisis management alignment.
• Maturity Modeling & GRC Systems: Demonstrated experience designing BCM maturity models and working with BCM/GRC platforms (Risk Connect, RSA Archer, or similar).
• Exercise Facilitation: Strong track record designing and executing scenario exercises, capturing lessons learned, and tracking corrective actions.
• Vendor Resilience: Experience assessing third-party/material service provider continuity and DR capabilities.

If you are in Business Continuity Management and are looking for a part-time role, please apply now or reach out to Aimee Senior