Community Brands is the leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups. Through innovation and technology, the company empowers more than 100,000 clients and partners to succeed faster, grow stronger and achieve social good. Organizations adopt Community Brands software to manage memberships, career centers, learning, accounting, mobile giving, peer-to-peer fundraising, donations, admissions, enrollments and events. Using these engagement platforms, customers of all sizes create meaningful and lasting experiences for their members, donors, volunteers and families.
Job DescriptionPOSITION OVERVIEWThe MIP Client Success Manager is the primary relationship owner for an assigned portfolio of MIP Fund Accounting clients and channel partners. This role blends client retention, revenue growth, and product adoption - ensuring clients derive measurable value from Momentive's MIP platform and adjacent SaaS offerings including Accounting and Fundraising products. The ideal candidate is a consultative, data-driven relationship manager who thrives on helping nonprofi...
See full job descriptionJob DescriptionWHO WE AREYour members run lean. Your donors expect impact. Your staff is juggling a dozen systems to make it happen. At Momentive Software, we build the technology that makes that easier. We are the leading software platform for nonprofits and associations, serving more than 37,000 mission-driven organizations for over 40 years. Our portfolio covers every core need: association management (MC Trade, NimbleAMS, YourMembership, WildApricot, and more), event management (A2Z Events)...
See full job descriptionJob DescriptionResponsibilities:Provides analysis for forward-looking financial and business-related projects Prepares forecasts and analysis of trends in manufacturing, sales, finance, general business conditions, and other related areas Responsible for the reconciliation of internal accounts Identifies trends and developments in competitive environments and presents findings to senior management Gains exposure to some of the complex tasks within the job function Experience:3 to 6 years of rela...
See full job descriptionJob DescriptionA driven professional who wants to expand their skill set and join a team of dedicated, technology-obsessed individuals. At Momentive Software, the Cobalt team specializes in agile implementations of Microsoft Dynamics 365, coupled with our own Cobalt products built on the Microsoft platform, serving associations, chambers of commerce, and other member-based organizations. In this role, you will collaborate with our clients to gain an in-depth understanding of their business objec...
See full job descriptionJob DescriptionWe are looking for recent graduates and early-career professionals with internship or work experience in sales, customer service, or other performance-driven roles who are ready to launch their careers in a high-growth revenue organization. This position is based in Atlanta, GA and Groton, CT Launch Your Sales Career in a High-Growth Revenue OrganizationAre you competitive, coachable, and ready to enhance your career in professional sales? Many of our top performers have started ...
See full job descriptionJob DescriptionPrimary Duties: Investigate and resolve client support tickets, developing your troubleshooting skills and product knowledge. Research and implement innovative solutions to meet evolving client needs, expanding your technical expertise. Deliver exceptional client support via phone and email, honing your communication and problem-solving abilities. Collaborate effectively with internal teams, learning from experienced colleagues and contributing to project success. Proactively mon...
See full job descriptionJob DescriptionDUTIES & RESPONSIBILITIES:■ Develop and maintain strong client relationship throughout the customer lifecycle ■ Basic knowledge of platform system and tools ■ Provide best practices to clients ■ Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly ■ Lessons learned are identified and shared with the relevant teams ■ Engage with customer to promote software a...
See full job descriptionJob DescriptionPosition OverviewThe role keeps our demo infrastructure running so Solutions Engineers can focus on selling, not troubleshooting. You own the setup, upkeep, and quality checks across 75+ demo environments that support live client presentations and enterprise sales opportunities across all Momentive solutions. Your work happens behind the scenes, but it shows up in every demo a prospect sees. A Day in the LifeSet up and configure NimbleAMS demo environments for enterprise sales op...
See full job descriptionJob DescriptionPosition OverviewAs an Strategic Account Manager, you own the relationship with a portfolio of Momentive clients after the sale. You keep them renewing, help them get more value out of the products they already have, and find the right moments to bring in more of the Momentive portfolio. You are the client's advocate inside Momentive and Momentive's trusted partner inside their organization. Position SummaryYou will manage a defined book of existing Momentive clients - associatio...
See full job descriptionJob DescriptionThe Director, FP&A GTM will serve as the strategic finance partner to the company's go-to-market organization, providing financial leadership across Sales, Marketing, Customer Success, Revenue Operations, and other commercial functions. This role will lead financial planning, forecasting, and performance analysis for the GTM organization, translating business activity into clear financial insights and recommendations for executive leadership. The Director will partner closely wit...
See full job descriptionJob DescriptionThe Senior Revenue Manager will report to the Senior Director of Revenue. You enjoy collaborating with cross-functional business partners to evaluate customer contracts and provide well-reasoned solutions for concluding sales opportunities with appropriate revenue recognition considerations using your knowledge of ASC 606. Additional activities for this role include month and quarter close activities both at a high and hands on level and complex ad hoc projects, assisting with int...
See full job descriptionJob DescriptionWhat You'll DoUse the product platform to help clients configure their application and databases. Give clients hands-on guidance on best practices for getting the most from the software. Build customized solutions with industry-standard tools such as JavaScript, jQuery, and SQL. Evaluate client needs and design solutions that meet functional, technical, and reporting requirements. Determine database configuration needs and requirements for new clients. Perform and support data con...
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