Description

Sparrow's Nest is seeking a Program Manager who is able to join our fast paced and rewarding work environment. Our already established residential program is ready to take the next step and grow so we can serve more youth in our community! We are looking for a self starter who has a passion for serving at risk youth.

Position Description

Functional Title: Program Manager

Supervisor: Executive Director

Pay Rate: $45,000+ DOE annually

Position Summary

The Program Manager manages the operations, programs, activities and supportive services for the basic and intensive needs of unaccompanied homeless youth residing in the house. This position is responsible for landlord tasks of the facility, monitoring residents and their responsibilities in a community living situation, supervising weekend relief staff and seasonal staff and providing emergency coverage. The Program Manager works collaboratively and effectively communicates with all staff to ensure youth and program success. The Program Manager will work full-time working with participants for a total work week of 40 hours. The Program Manager may be required to provide emergency coverage for other shifts

Essential Job Functions

The candidate must have strong communication skills, both in writing and verbally. Strong organizational skills are required. Must possess a valid Montana Driver’s License, proof of personal automobile insurance, and must meet insurability requirements for agency automobile insurance policy. The employee must be able to sit and stand for extended periods of time and occasionally lift and/or move up to 25 pounds. The employee must ably use a computer. This position requires ably communicating with youth and other staff through talking and listening. Must have the ability to work with youth and their families with an objective, non-judgmental attitude.

Major Duties and Responsibilities

Provide On-Call/Emergency Assistance and Coverage outside of office hours
Provides general support to the organization and facilitates adherence to local, state, and federal guidelines.
Manages program expenses and purchases in conjunction with the administrative team.
Maintain connection with referral sources to obtain at minimum 50% house capacity
In conjunction with the outreach team, schedules appropriate weekly life skills, guest speakers and courses for residents.
In Conjunction with the Program Coordinator ensure that the house is properly maintained through monitoring resident chore completion and filling in when needed so that the house and grounds are clean. Responsible for entering maintenance requests and ensuring that the area of the house that needs maintenance is clean and ready for maintenance personnel.
Manages resident intake and admission process as well as discharge and transition plans
Use a strength based approach to develop, implement and monitor each resident's Individual Living Plan (ILP) and utilizes available resources in the community.
Partner with youth in improving independent living skills (cooking, budgeting, shopping, cleaning, hygiene, laundry, maintenance, etc.).
Assist in providing support for school-based functions (homework, extra-curricular activities, meetings, ect.).
Provide proper documentation of inspections, searches, strikes, probations, phased admission, and drills.
Assist students with obtaining official documents which include but are not limited to: Social Security Cards, Birth Certificates, and Tribal Identification.
Provide direct supervision to all relief staff and program coordinator assist in the interviewing and training of new relief staff. Facilitate quarterly meetings/training for relief staff.
Assists with creation and implementation of crisis management plan for the organization
Assists with med management by refill/retrieve all prescription meds from the pharmacy.
Works closely and cooperatively with other social service entities (non profit, government, and schools. )
Facilitates in the implementation for models within the program.
Schedule and maintain a calendar for relief shifts. If a weekend or holiday does not have coverage, the coordinator/manager must provide coverage.
Complete all necessary written documentation, record keeping, data entry, and reports as required.
Assist in providing access to transportation for youth.
Perform other duties as may be assigned from time to time.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in human services or related field or five or more years of progressive experience in social services program. A combination of education and experience is acceptable to meet the requirements of the position. Experience working with homeless and at-risk youth preferred.

KNOWLEDGE, SKILLS and ABILITIES:

Knowledge of federal, state and local laws and policies regarding youth and families. Ability to work collaboratively and independently. Ability to be sensitive and responsive to cultural differences and a commitment to the value of cultural competency. Ability to establish and maintain rapport with youth and families, as well as other permanent support people and professionals. Ability to view families, both biological and chosen, as resources and support systems for youth, and commitment to involve families in services, as youth sees fit. Knowledge of trauma informed care, harm reduction, and positive youth development and apply these philosophies to individual clientele. Knowledge of ethical principles regarding professional boundaries, confidentiality, etc.

Services provided are rooted in core principles of: 1) a strength-based approach which believes in the value and worth of each participant as an individual; 2) recognizing that participants’ needs are best met through holistic and individualized service delivery. Our youth development approach enlists youth as stakeholders in designing goals that are meaningful and aligned with the youth’s own individual skills, dreams and competencies.

Job Type: Full-time

Benefits:

Flexible schedule
Health insurance
Paid time off
 
License/Certification:Driver's License (Required)
 
Work Location: In person

Please send resume and cover letter to admin@sparrowsnestnwmt.org