Description

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us at Amazon B2B Payments & Lending!

The Amazon B2B Payments & Lending team provides invoices, working capital**,** and payment acceptance solutions to Amazon Business customers, sellers**,** and other small business customers across Amazon. We are part of the global Consumer Payments organization, which aims to delight our customers by building payment experiences and financial services that are trusted, valued**,** and easy to use from anywhere in any way.

B2B Payments & Lending's Credit and Fraud Management team is looking for a smart, motivated, and analytical Credit Risk Analyst to join our underwriting and portfolio management team. The successful candidate will have a deep understanding of underwriting and related systems, as well as portfolio risk management experience. This role involves high judgment decision making, use/creation of risk analytics, the ability to analyze customer financials, complex underwriting, and management of SLAs. The successful candidate will have a strong desire for innovative processes, strong attention to detail and the ability to exceed expectations in a dynamic, fast-paced and often ambiguous environment.

This role will report to the Credit Operations Manager based in Tokyo, Japan. Business level written/verbal Japanese skill is required.

Key job responsibilities

• \tUnderwrite medium-to-large-sized credit applications.

• \tEvaluate portfolio risks across WW portfolios, with a focus on Japan. Monitor and create risk metrics.

• \tImprove processes to increase efficiency and mitigate risk across WW markets.

• \tContribute to and develop underwriting/credit strategies for the entire portfolio and for individual customer sub-segments.

• \tAssist in defining policies and product features to support automated and manual credit decision-making and monitoring.

• \tEstablish and constantly improve a credit adjudication and performance monitoring platform, and be a thought leader in this area.

• \tDevelop processes, mechanisms and Standard Operating Procedures (SOPs) to enable efficient and scalable growth.

• \tReview complex credit decisions that require manual reviews or exceptions.

• \tParticipate in program operations, partner with product managers and contribute to team-wide improvement goals.

• \tManage relationships with key stakeholders and partners with cross-organizational teams on high priority initiatives.

A day in the life

This role is based with the Tokyo team but involves daily communication with overseas partners in English (via email/call). At Amazon, the concept of "Work Life Harmony" is deeply ingrained, meaning we strive to create an environment where everyone can work comfortably. Many working parents are part of our team, and flexible working arrangements are available.

About the team

The team is responsible for making decisions on Amazon Business (AB) customers' eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience working with complex data sets

- Experience leading projects across multiple stakeholders

- 3+ years of experience in commercial credit risk management

- Experience in Business Japanese / English skills, both verbal and written

PREFERRED QUALIFICATIONS

- Professional auditing qualification, or similar risk or compliance credentials

- Knowledge of SQL or Python

- MBA, CFA, CPA or master's degree in relevant fields

- Experience in managing a credit risk program for an unsecured lending portfolio.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.