Description

Central Operations refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling, on-road management and last mile delivery.

We are looking for a Senior Program Manager to join the team and drive improvement in processes and technology used within the operational team. This person will have a strong ability to excel and develop in new teams with a high degree of ambiguity.

Key job responsibilities

- Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

- Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners

- Oversee gaps between teams, processes and systems

- Identify and mitigate risks (before they become roadblocks)

- Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership

- Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems

- Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals

BASIC QUALIFICATIONS

- Bachelor's degree

- 5+ years of program or project management experience

- Experience managing teams of 3 or more

- 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

- Business level of English and Japanese language

PREFERRED QUALIFICATIONS

- Master's degree in supply chain, business, engineering, finance or related technical or quantitative field

- Experience managing, analyzing and communicating results to senior leadership

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