Description

Shape secure digital experiences and drive Customer Identity and Access Management strategy and customer security.

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.

As a Senior Lead Architect at JPMorganChase within the Community and Consumer Banking Technology team you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platform products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.

In this role, you will lead the strategy, design, and enablement of customer-facing authentication and security solutions across web, mobile, APIs, and assisted channels. You will ensure secure, seamless, and scalable digital experiences by architecting and optimizing CIAM platforms, collaborating with cross-functional teams, and staying ahead of industry trends.

Job responsibilities:

• Architects and designs solutions in Cyber, Authentication, Security, Scams & Fraud capability domains.
• Leads the technical strategy for CIAM platforms, aligning with business goals and regulatory requirements.
• Designs, implements, and optimizes Customer Identity and Access Management (CIAM) solutions for secure digital experiences.
• Develop and maintain technical roadmaps for CIAM platforms, focusing on scalability, resilience, and interoperability.
• Integrate CIAM systems with web, mobile, and third-party applications, supporting SSO, MFA, social login, and federated identity.
• Define and enforce security standards, privacy controls, and compliance requirements for customer data and access.
• Collaborates with product, engineering, and security teams to translate business requirements into technical specifications.
• Conduct threat modeling, risk assessments, and security reviews for CIAM systems.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts, Information Security, or related field and 5+ years applied experience
• Deep knowledge of CIAM platforms, protocols (OAuth 2.0, OpenID Connect, SAML), and authentication mechanisms (MFA, biometrics, social login)
• Experience with cloud platforms (AWS, Azure, GCP) and microservices architectures
• Strong understanding of privacy, security, and regulatory requirements for customer data
• Hands-on experience with API security, consent management, and user experience optimization
• Experience with open standards such as OAuth, OIDC, FIDO, multi-factor authentication, and TLS; securing hybrid native and web apps on mobile platforms
• Familiarity with rooting or jail-breaking iOS and Android devices to discover mobile application vulnerabilities

Preferred qualifications, capabilities, and skills:

• Excellent communication, collaboration, and problem-solving skills
• Understanding of information security and risk management challenges, including mitigation and remediation
• Strong knowledge of OWASP Top 10 security issues for web and mobile applications, and remediation patterns

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.