Description

Job Summary

We are seeking a Senior Business Analyst with strong technical awareness and client-facing experience to lead requirement definition for custom software solutions. In this role, you will work closely with clients and internal delivery teams to capture, structure, and communicate complex business needs using detailed use cases, workflows, and domain models. You will take ownership of business analysis efforts across multiple projects, ensuring clarity, consistency, and traceability of requirements.
Key Responsibilities
• Lead requirement elicitation sessions with clients to identify business goals, constraints, and functional needs
• Translate business needs into clear and structured artifacts: use cases, business process models, data flow diagrams, and domain models
• Produce and maintain high-quality documentation including BRDs, SRSs, including system-level specifications
• Work closely with UX/UI designers to ensure user-centric design
• Work closely with architects and developers to validate feasibility and clarify implementation details
• Serve as the primary point of contact for business logic and functional scope throughout the delivery lifecycle
• Identify gaps, risks, and dependencies in early stages and propose pragmatic solutions
• Support technical teams by clarifying requirements and resolving open issues during development
• Ensure documentation remains current and aligns with project goals as requirements evolve

Requirements
Required Skills & Qualifications
• Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field
• 5+ years of experience as a Business Analyst in a software house or enterprise software delivery environment
• Proven ability to own end-to-end business analysis activities on complex software projects
• Strong expertise in writing use cases, defining workflows, and structuring system behaviors
• Proficiency in modeling tools (e.g., Lucidchart, Visio, BPMN tools) and documentation platforms (e.g., Confluence, Notion)
• Excellent communication and stakeholder management skills-able to interface with both non-technical clients and technical teams
• Strong understanding of system architecture, APIs, and integration points (at a functional level)
• Highly organized, proactive, and able to work independently across multiple concurrent initiatives
• Excellent Arabic and English proficiency-both written and spoken; capable of writing clear, professional documentation and conducting client-facing discussions in both English and Arabic
Preferred Qualifications
• Previous experience in client-facing roles or consulting environments
• Exposure to domains such as finance, logistics, health tech, or enterprise SaaS
• Familiarity with SQL, data structures, or interface specs (reading-level, not coding)
• Experience in Agile environments (Scrum, Kanban) from a requirements delivery lens