- Analyze business performance, client data, and operational metrics to identify trends, challenges, and improvement opportunities.
- Monitor business KPIs and prepare reports, dashboards, and performance reviews for internal and client-facing purposes.
- Translate analytical findings into actionable insights and recommendations to support business decisions and improve client outcomes.
- Present analysis results and improvement suggestions to clients, ensuring clear communication of findings and proposed actions.
- Identify internal operational bottlenecks and recommend process improvements to enhance business efficiency.
- Support business planning and cross-functional initiatives to drive business growth and client satisfaction.
Job Requirements:
- Bachelor's degree in Business, Computer Science, Management, Economics, Industrial Engineering, or a related field.
- 3-5 years of experience in business analysis, business operations, consulting, or a related role; B2B experience is preferred.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable business insights.
- Proficient in Excel/Google Sheets; experience with Power BI, Looker Studio, or similar BI tools is a plus.
- Strong communication and presentation skills, with the ability to explain analytical findings and recommendations to clients and internal stakeholders.
- Proactive, detail-oriented, and comfortable collaborating across teams and managing multiple priorities.
