Description

Account Control Technology


Remote Collections (EST & CST time zones only)

US-SC-Beaufort

Job ID: 2026-2634
Type: Full-Time
# of Openings: 5
Category: Collections
Beaufort, SC

Overview

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint".  This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.  Work Location: This is a remote/work from home position.MUST reside in Eastern or Central time zones.Compensation: $15hr plus bonus  Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle. Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.Why should you consider TSI?

Work from homePaid trainingTeam-oriented work environmentGrowth opportunityGenerous bonus opportunityComprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accountsProviding thorough, efficient, and accurate account updates on computer files for each call made or receivedCounseling delinquent consumers to assist in finding funds to meet their payment obligationsComplying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job dutiesComplying with and staying up-to-date on all TSI policies and proceduresMaintaining knowledge of functional areas, company policies, and procedures Performing other duties as assigned by management

Qualifications

• High School diploma or equivalent
• Access to high-speed internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• We need you doing what you do best, reaching out to our consumers!
• Ability to exchange accurate information effectively over the phone.

Physical Requirements:

Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbolsFrequently required to sit, stand, walk, talk, hear, bend and reachAbility to reach with hands and armsOccasionally lift and/or move up to 20lbs with or without accommodationAbility to stand for long periods of time with or without accommodation

 For Remote Positions: The minimum internet speed requirements for remote work are as follows:

Broadband internet connection (No DSL, or Dial Up)Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)Speed Test Results: 25 mbps download, 20 mbps upload

  Work Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company.  We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.   INDSJ

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