Description

Key Responsibilities:

Product Management

• Organising and facilitating sprint planning sessions, retrospectives, and daily standups to ensure effective team coordination and continuous improvement throughout the development cycle.

• Supporting the team to create, prioritise, and maintain product backlogs with clear user stories that align with business objectives and user needs.

• Writing detailed tickets with comprehensive acceptance criteria, user stories, and technical requirements to provide clear guidance for development work.

• Participating and being involved in ticket grooming sessions to refine backlog items and ensure development readiness before sprint commencement.

• Collaborating with Product and Development teams to estimate effort and plan sprint capacity, ensuring realistic and achievable sprint goals.

• Supporting the Product and Development team by clarifying requirements and removing blockers to maintain smooth project progression and delivery timelines.

Quality Assurance & Testing:

• Define and document QA processes and testing criteria for product features

• Collaborate with QA teams to develop comprehensive test plans and test cases

• Conduct user acceptance testing (UAT) and coordinate stakeholder testing sessions

• Review and validate deliverables against acceptance criteria before release

• Ensure quality standards are maintained throughout the development lifecycle

• Identify and track defects, working with teams to prioritise and resolve issues

Stakeholder Management:

• Build strong relationships with internal and external stakeholders

• Present product updates and roadmaps to senior leadership

Job Requirements:

• 5-7 years of experience in product management, project management, or business analysis roles

• Experience writing product specs and working with agile development teams

• Proven ability to manage complex projects with multiple stakeholders

• Strong background in business analysis and requirements gathering

• Experience with ticket creation, backlog management, and agile methodologies

• Comfortable with data analysis and user research

Essential Qualities

• Strong communication and collaboration skills

• Ability to balance strategic thinking with hands-on execution

• Customer-obsessed with strong user empathy

• Data-driven decision-making approach

• Comfortable with ambiguity and rapid change

• Ability to influence without authority

• Strong prioritization skills and resource management

• Organized, reliable, and proactive with strong attention to detail

• Open to feedback and growth, and eager to learn from senior team members

• Excellent stakeholder management and facilitation skills

Good to Have

• Understanding of product analytics (e.g. funnel, retention, user flows)

• Familiarity with tools like Jira, Confluence, Figma

• Project management certifications (PMP, Agile, Scrum Master)