Description
The City of Walnut Creek is seeking one full-time Permit Technician I/II to join the Building Division of the Community Development Department. The City will fill this position at either level depending on the needs of the department and the qualifications and experience of the candidate selected.
Salary
The current salary range for Permit Technician I is $77,263 to $93,915 annually and $85,001 to $103,319 for Permit Technician II. Effective June 21, 2026, there will be a 5% increase to the annual salaries.
Closing Date
The closing date for this recruitment is Tuesday, March 24, 2026, at 5:00 PM PST.
What’s great about this opportunity:
Work with a dynamic team that is passionate about collaboration and customer service;
Supportive management that values teamwork, creativity, and professional development; and
Flexible and hybrid work schedule options.
About the City
Spanning 19.5 square miles, the community’s sprawling landscapes, warm weather, diverse dining options, and thriving shopping districts make Walnut Creek a suburban oasis with an urban flair. With a rare blend of 2,800 acres of open space, a vibrant downtown, a business park, premier healthcare facilities and a performing arts center, Walnut Creek offers something for everyone!
The City of Walnut Creek is committed to values of respect, integrity, excellence, teamwork, and creativity. CARE, the City’s robust award-winning employee engagement initiative, focuses on three key areas: providing career development opportunities; promoting connections among employees; and supporting employee health and wellness.
About the Department and Division
The Community Development Department exists to enhance the community’s safety, welfare, economic opportunities, and quality of life. The Department works closely with two City Commissions made up of residents and community members. They guide long range planning efforts and make discretionary decisions.
The Building Division performs plan checks, issues building permits, and provides inspection services for building construction and electrical, plumbing, and mechanical installations. The team also responds to complaints concerning building, electrical, plumbing, and mechanical code compliance.
The Permit Center is responsible for all aspects of the building permit process, including processing and routing of applications and revisions; issuing permits; maintaining applied, issued, expired, and canceled permits; and providing timely reporting of permit information to the public.
About the Position
Permit Technicians are responsible for performing a variety of administrative and technical duties in support of the services and activities of the development review function. While serving the public the Permit Technician responds to technical questions requiring general knowledge of Building codes and City policies and procedures. A Permit Technician works closely and collaboratively with outside agencies, in addition to working with internal departments to achieve a common goal of permit issuance.
The Ideal Candidate
The ideal candidate will have experience providing direct support and outstanding customer service to the public and internal customers; will be a quick learner who is pro-active, shows initiative, is technologically proficient; and is able to multi-task within a fast-paced office environment.
Representative Duties
Assist the general public at the counter in-person, in-writing, by phone, and by e-mail regarding building and development review/permit requirements; provide fee information, plan review, and plan check filing procedures and permit status.
Foster an environment that embraces teamwork, diversity, integrity, trust, and respect.
Perform basic over-the-counter plan review for a variety of projects; ensure conformance with ordinances and department standards, policies, and guidelines; approve and issue administrative over-the-counter permits.
Accept building permit and development review applications; review applications for completeness; assist the public with electronic submittals and permit processing; issue building permits.
Route plans to other City departments and/or outside agencies for review; track plan check review process.
Review, update, maintain, and retrieve various records and files using appropriate software, databases, or other methods.
Issue After-Hour Work permits by coordinating with other divisions.
May prepare deposits and balance receipts and cash drawer.
Assist inspection staff as needed.
Perform related duties as assigned.
Knowledge, Skills, and Abilities
Ability to deal courteously and effectively with the public and City staff and provide a high level of customer service to the public, contractors, and City staff.
Ability to interpret and explain rules, regulations, policies, and procedures.
Ability to organize and prioritize work, meet deadlines, and effectively handle multiple phone calls, walk-up traffic, and other requests and interruptions.
Ability to use tact, discretion, and good judgement in the handling of sensitive information.
Ability to research data pertinent to the permit process.
Ability to establish and maintain a variety of records and files.
Ability to operate and use modern office equipment including computers and applicable software.
Ability to maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
Ability to communicate clearly and concisely, both orally and in writing.
In addition to the above, Permit Technician II has the:
Knowledge of City codes, ordinances, regulations, policies and procedures, and processes related to the development review process.
Knowledge of policies and procedures of fee assessment.
Knowledge of various construction types and building inspection procedures and requirements.
Ability to perform technical and office support work using considerable independent judgment.
Ability to read and interpret plans, specifications, maps, and related construction documents.
Ability to calculate square footage, fees, and penalties.
Requirements
Qualifications Guidelines
Any equivalent combination of experience and training that provides the knowledge, skills, and abilities is qualifying.
Permit Technician I
Education
Graduation from high school or the equivalent. Education equivalent to an Associate’s degree from an accredited college with major course work in general education, community planning, construction, or a related field is desirable.
Experience
Two (2) years of office support experience, including experience working with customers or the public. Some experience in building construction or a related field is desirable.
Permit Technician II
Education
Equivalent to an Associate’s degree from an accredited college with major course work in general education, community planning, construction, or a related field.
Experience
Two (2) years of responsible experience similar to Permit Technician I with the City of Walnut Creek.
Certification as a Permit Technician from the International Code Council within one (1) year of appointment is required.
Supplemental Information
The deadline to apply for this position is Tuesday, March 24, 2026, at 5:00 PM PST.
To be considered for this opportunity, please visit https://www.governmentjobs.com/careers/walnutcreek/.
Applicants possessing the MOST DESIRABLE qualifications will be invited to continue in the selection process, which will include an oral interview tentatively scheduled for Wednesday, April 22, 2026. Department interviews are tentatively scheduled for the week of May 4, 2026. A practical examination may also be included in this recruitment process.
All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.
Applicants considered for appointment to this position will be subject to California Department of Justice and FBI fingerprinting and thorough background check.
If special accommodation is necessary at any stage of the recruitment process, please provide the Human Resources Department with advance notice and every attempt will be made to consider your request.
