Why work at TidalHealth?
Join a triple 'A' rated team where clinical excellence meets a coastal lifestyle. At TidalHealth, you’ll be part of an award-winning network spanning Maryland and Delaware, recognized by the Leapfrog Hospital Safety Guide for our unwavering commitment to patient care. Whether your expertise lies in specialized clinical fields like neurosurgery, academic mentorship through our graduate medical programs, or the critical professional and support roles that keep our network thriving, we provide the tools and tuition assistance you need to excel.
Performance Improvement Director Position Summary
Under the direction of the Associate Vice President of Performance Improvement and Enterprise Transformation, the Director of Performance Improvement leads the ongoing deployment and sustainment of the TidalHealth Operating System and systemwide performance improvement initiatives. The Director provides strategic leadership and oversight to a team of Performance Improvement Consultants and Specialists, guiding the application of Lean, Six Sigma, project management, and other contemporary performance improvement methodologies to improve quality, efficiency, and the effective utilization of labor, supplies, equipment, and space.
The Director oversees systems design, process reengineering, benchmarking, comparative analytics, and the adoption of best practices to identify and achieve measurable performance improvements. They establish and maintain a systematic approach to project selection, prioritization, execution, monitoring, and sustainment, ensuring alignment with organizational priorities and long-term results.
The Director also leads organization-wide education and capability development related to the TidalHealth Operating System, Lean, Six Sigma, and other performance improvement tools and methodologies. Through coaching, mentoring, and professional development, the Director builds performance improvement competencies across the organization while developing the skills and effectiveness of Performance Improvement Consultants and Specialists.
Performance Improvement Director Benefits
Benefits: We provide a robust benefits suite for our eligible team members (36+ hours for 12-hour shifts; 37.5+ hours for standard shifts):
