Description

Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.

As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.

Job responsibilities

• Investigate and resolve cash breaks assigned by the L1 Reconciliation team for JPMAM and custody accounts.
• Manage and research breaks on US region relating to Mutual Fund Transactions, Subscription/Redemption, overdraft charges, fees, expenses etc
• Ensure all assigned breaks are investigated from day zero to facilitate timely resolution.
• For the EMEA region, perform manual reconciliation and break resolution based on files provided by the CIB team, as the reconciliation process is outsourced.
• Collaborate with L1 Recon and CIB teams to ensure accurate and efficient break management.
• Maintain detailed documentation of investigation steps, findings, and resolutions for audit and reporting purposes.
• Escalate complex or high-value breaks as per established protocols.
• Support process improvements and contribute to best practices in cash break management.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Accounting, or a related field.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Effective communication and collaboration skills.
• Proficiency in MS Excel and reconciliation tools/systems.

Preferred qualifications, capabilities, and skills

• Experience in reconciliation, cash management, or asset management operations preferred.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.