Description

Embark on a rewarding and challenging career as a Business Analysis Associate I with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Associate I within JPMorganChase, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.

Job responsibilities

• Represent LATAM Operations requirements into several projects squads focused on Cash Rails and payments products.
• Coordinating and formalizing in a didactic way, the Operational Requirements derived from projects and new products in a partnership with Products, Operations, and Technology teams.
• Liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team Collaboratively contributes to program updates.
• Coordinate testing planning: defining testing scope and UAT completion strategy helping the team achieve the goals.
• Coordinate Implementation plan from Operations perspective.
• Maintain stakeholders updated in relation to the projects status and next steps.
• Prepare senior management presentations highlighting progress against milestones, risks, issues, and any barriers requiring escalation.
• Partner with Product, Operations, and Technology to identify barriers preventing efficient change deliverables.

Required qualifications, capabilities, and skills

• Fluency in English.
• Deep understanding of payments and collections platforms and operational processing systems.
• Experience in Wholesale Payments Business required (PIX, TED, DOC, Boletos, Cards, Cross Border, Tax Payments, Matera experience).
• Extensive familiarity and experience to lead with people, understanding operational requirements, be able to criticize and suggest solutions aiming to optimize the operational process aligned with the business interests.
• Outstanding ability to communicate effectively and confidently (oral and written), to articulate complex concepts clearly to differing audiences in multiple regions, and to negotiate internal priorities among the project's stakeholders in Latin America.
• Capability to create documents containing business and functional requirements, creating diagrams of current and future flows from Operation's perspective.
• Strong time management and organization skills.
• Familiarity with Agile concepts and project management concepts.

Preferred qualifications, capabilities, and skills

• Proficiency in Spanish.
• Bachelor's degree in Technology, Economy, Business or related areas.
• Project / Agile Methodology Qualification.
• Agile methodology skills

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.