Description
POSITION: Operations Supervisor
DEPARTMENT: Operations
FLSA STATUS: Full-time/ Salaried/ Exempt
Legends Global brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. We are also the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
Essential Duties and Responsibilities
Assist in preparation of the weekly schedule for operations staff and changeover crews.
Coordinates the Operations activities with event departments and event related contractors to assure facility readiness and smooth operation of events. Assist Event Department as needed in securing show labor request.
Oversee and work the “conversions/ changeovers” of the convention center as it pertains to converting the POCC rom show to show and other configurations as needed. Making sure conversions are done effectively and efficiently.
Assist in keeping accurate inventory of building tools, machinery, cleaning supplies and building equipment.
Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
Investigates, analyzes and resolves operational problems and complaints.
Develop and implement a storage plan for all excess and storable items which could include: excess seats, machinery, and other POCC assets.
Supervise POCC operations employees, both full-time and part-time and custodial personnel.
Work cooperatively with the Operations Manager on all construction, renovations and equipment changes and/or purchases.
Assist in the overall cleanliness of the inside and outside of the arena, equipment and mechanical areas.
Direct and motivate subordinates in a manner conducive to full job performance and high morale
Meet with operation staff to outline work that must be done for the day/week.
Has knowledge of sense of timing as to what activities should be taking place within a time frame to accomplish necessary tasks to ensure a successful event.
Has knowledge of the materials, methods and practices used in operations.
Evaluates work procedures and facility wide operations and plans and develops improvements in consultation with Manager of Operations.
Communicates clearly and effectively both orally and in writing.
Performs all other duties as assigned.
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's Degree from technical college with major in Management or Maintenance Engineering preferred. Additional experience may be substituted for education
A minimum of 1 year of supervisor experience required
Skills and Abilities
Excellent organizational skills
Ability to prioritize and to handle multiple projects simultaneously
Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
Ability to effectively supervise staff
Ability to work with limited supervision and as a team member
FL Class E Driver's License is required prior to appointment & must be maintained.
Ability to operate motor vehicles with a gross weight of 26,000 pounds
Ability to read blueprints or other diagrams
Ability to operate other equipment such as light trucks, forklifts, golf carts, pallet jacks and aerial lifts
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, including Excel, Word and Outlook. The use of AutoCAD is helpful. Will be required to learn the Maintenance Manager Software program.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
May be exposed to a high noise level for extended periods of time, related to event type.
This position occupies a windowless environment for possible extended hours during a shift.
Will require being outside during adverse weather.
Required to utilize protective equipment as may be needed for the specific task.
May be exposed to bodily fluids during course of work.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
