Description

• Design, develop, and maintain Modeldriven Apps on Microsoft Dataverse for Field Service.
• Implement rolebased access, security roles, and environmentlevel governance (e.g., DLP policies, solution management).
• Manage ALM for Power Platform (Dev/Test/Prod), including solution exports/imports, connection references, environment variables, and versioning.
• Build flows to automate Field Service processes (work order lifecycle, technician notifications, SLA tracking).
• Integrate with internal/external systems (ERP, EAM, HRIS, ITSM, legacy SQL/REST APIs, SharePoint, Outlook/Teams).
• Build semantic models (tabular) and govern datasets, refresh schedules, and rowlevel security
• Partner with finance/ops to ensure metric definitions are consistent across the business.
• Establish best practices for DLP, connectors, and scalable automation patterns
• Act as environment admin: manage performance, connectors, and security roles.
• Maintain Center of Excellence (CoE) artifacts, monitoring, and compliance (audit logs, maker enablement).
• Provide support, troubleshoot incidents, and drive rootcause analysis.
• Train users based on their role within the environment; create job aids and inapp guidance.
• Collecting and organizing information from various internal systems that could offer data to assist with efficiency within the department
• Collaborate with IT security, networking, and enterprise architecture to ensure compliance and reliability.
• Identify issues through data and assist with solutions by consulting with senior management
• Provides detailed reports by collecting and analyzing data as defined by leadership team.
• Updating service map with technician addresses and casino locations along with creating a system to ensure assets are updated for each of those casinos on the map

• Associates or Bachelors degree or applicable experience in lieu of degree preferred
• Must be at least 21 years old
• 13+ years building Power Apps (Canvas & Modeldriven) with Microsoft Dataverse.
• Strong Power Automate expertise (cloud flows, approvals, integration patterns, governance).
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Advanced Power BI skills (DAX, data modeling, RLS, incremental refresh, deployment pipelines).
• Proficiency with Solutionaware ALM, environment variables, connection references, and managed solutions
• SQL fundamentals; ability to work with REST APIs, webhooks, and connectors.
• Proficient in data analysis tools
• Power Apps
• Power Automate
• Power BI
• SQL
• Working knowledge of MS Office Suite, Dynamics365, Rest APIs and Microsoft Fabric
• Strong knowledge of ERPs, previous experience with Business Central a plus and can learn related systems
• Excellent communication skills with the ability to present complex data findings in a clear and concise manner
• Detail-oriented with a focus on data accuracy and integrity
• Strong organizational and time management skills, with the ability to work on multiple projects and priorities simultaneously
• Positive attitude, teamwork mentality
• A flexible schedule may be required, with the ability to work early mornings, nights, weekends and holidays as needed

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