Description

Reports To: CFO
Employment Type: Full-Time
FLSA Status: Exempt
Supervisory Responsibilities: None

Position Summary:
The ideal candidate is a results-oriented Learning & Development Specialist – HR who drives the organization’s employee development initiatives. This role is responsible for leading onboarding training and staff development programs. The candidate is an expert at designing multi-modal learning paths and conducting high-impact instructor-led training (ILT) that ensure immediate on-the-job application. By leveraging adult learning principles and data-driven gap analyses, the Learning & Development Specialist – HR will empower our teams to bridge skill gaps and cultivate a culture of continuous professional growth.

Additionally, the role administers HR procedures, supporting the onboarding and offboarding processes as well as the compliance with organizational policies. 

The position plays a key role in maintaining a compliant, well-trained, and engaged workforce aligned with the organization’s mission and values.

Duties and Responsibilities

Learning & Development Responsibilities:

Learning Strategy & Program Design

• Coordinate the design, implementation, and continuous improvement of the organization’s learning and development strategy
• Collaborate with leadership to identify training needs aligned with organizational goals, compliance requirements, and staff development
• Develop and curate learning content, including onboarding materials, compliance training, and role-specific development resources

Onboarding & Core Training Programs

• Lead the learning and development components of onboarding, including orientation and initial general training
• Design and maintain training curricula for required and ongoing staff education
• Ensure compliance with mandatory training requirements

Learning Systems & Evaluation

• Coordinate the organization’s selection of a Learning Management System (LMS) and administer the system on an ongoing basis
• Track participation, completion rates, and learning outcomes
• Evaluate training effectiveness and recommend improvements based on feedback and data

Staff Development & Culture

• Support leadership and managers with professional development initiatives, workshops, and learning plans
• Promote a culture of continuous learning aligned with the organization’s values and mission
• Support employee engagement initiatives through learning and development programming

Documentation & Compliance

• Maintain accurate training records, certifications, and compliance documentation
• Provide training-related documentation for audits, funders, and regulatory reviews

Human Resources Responsibilities:

Human Resources Administration

• Support recruitment activities, including job postings, interview coordination, and hiring documentation
• Coordinate employee onboarding and offboarding processes
• Maintain accurate and confidential personnel files and HR records
• Process employee status changes, promotions, and terminations
• Serve as a point of contact for routine HR inquiries
• Supports performance review process

Policy, Compliance & Records

• Administer and communicate HR policies, procedures, and employee handbook requirements
• Support compliance with federal, state, and local employment laws
• Coordinate employee acknowledgments and required documentation
• Assist with HR audits and internal reporting
• Maintain confidentiality and professionalism in all HR matters

Requirements

Qualifications

Required:

• Bachelor’s degree in Human Resources, Education, Instructional Design, Business Administration, or related field (or equivalent experience)
• 2–4 years of experience in training facilitation, presentation and delivery
• 2–4 years of experience in HR administration
• 2–4 years of experience administering training programs and LMS platforms
• Excellent public speaking and presentation skills
• Skilled at delivering instructor-led training (ILT) with a focus on adult learning principles, ensuring group discussions are aligned with organizational learning objectives
• Knowledge of basic employment laws and HR best practices
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and exercise sound judgment
• Proficiency with HRIS systems and Microsoft Office / Google Workspace
• Project management experience
• Working knowledge of artificial intelligence (AI) tools and the ability to use them responsibly to support training, documentation, and process improvement

Preferred:

• Experience implementing a new LMS platform.
• Experience designing and implementing adult learning and training programs
• Experience developing onboarding programs, compliance training, and professional development curricula

Physical & Work Requirements

• Ability to sit, stand, and work at a computer for extended periods
• Occasional lifting of training materials (up to 25 lbs.)
• Ability to attend meetings and training sessions as needed

Hours:

• Monday – Friday, 8:00 a.m. to 5:00 p.m., 40 hours/week.

Compensation Range:

• $55,000 - $60,000

To apply: Please visit https://houseofrefuge.org/careers/ or email your resume to hr@houseofrefuge.org