Description

Join our dynamic team as a Client Service Delivery Associate and become a vital part of our mission to elevate client experiences.

The Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization will be the team supporting client coverage with the fulfillment of Anti-Money Laundering (AML)/ KYC requirements.

The CBCO KYC Organization is seeking a KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

Job Responsibilities:

• Manage client and partner expectations and understanding in a consultative way
• Exhibit ownership of KYC/AML experience and client experience
• Ensure KYC/AML deliverables are met and hold internal partners accountable
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
• Manage operational risk effectively through diligent awareness of risks in our processes
• Escalate appropriate risk items and drive issues to closure
• Manage client risk effectively by supporting the banker in client selection process
• Independently manage renewal cycle of Due Diligence Forms with Relationship Management Partnership
• Accountable for timely portfolio management while maintaining quality expectations

Required Qualifications, Capabilities and Skills:

• Ability to properly identify AML risks and apply the AML/KYC policy concepts
• Strong verbal and written communication skills.
• Excellent time management and organizational skills
• Strong analytical and problem-solving skills
• BA/BS degree or equivalent work experience in financial services
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources
• Strong client focus and ability to partner with various internal groups
• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Previous credit training or underwriting experience

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.