Description

Overview

Fayetteville Country Club was founded in 1927 and our Centennial is fast approaching with renovation plans moving as expected and fully supported by the membership and staff. The club has an extensive waitlist for all membership categories and Northwest Arkansas continues to grow at a rapid pace. The area is ideal for someone who enjoys the outdoors but also seeking a diverse and interesting region with excellent schools, restaurants, the arts, music, etc. Small town vibe but home to some of the largest companies in the world, Fayetteville and Northwest Arkansas are consistenly ranked in the top 10 places to live in the United States. Qualify of Life, Education and Affordability are all very favorable. Our Membership and Club Mission is very family-oriented; young, vibrant and kind.

Club is open 6 days per week, 12 months per year.
Age of Club: 98
Number of Members: 520
Average Age of Members: 48
Club Ownership: Member-Owned

This club uses CMAA's General Manager/Chief Operating Officer Concept.

Golf Facilities
18 hole course, Par 70, designed by Perry Maxwell
Championship course with excellent practice facilities, Professional staff of three.

Swimming Facilities
Two outdoor pools with two diving boards and shade cabanas. Full service F&B. Large main pool and small kids
pool.

Other Athletic Facilities
Dining Facilities
Two Member's Grill
One Informal Dining Room
One Private Function Room

Renovations ongoing on kitchen and dining facilities.

The General Manager (GM) is responsible for the leadership and overall management of the Fayetteville Country Club, ensuring exceptional experiences for members, guests, and staff. Reporting directly to the Board of Directors, the GM implements board policies, oversees all club operations, manages financial performance, and maintains a culture of excellence, hospitality, and accountability across all departments.

Experience Required

Bachelor's degree in Business, Hospitality, or related field, or equivalent professional experience demonstrating progressive leadership in club, golf, or hospitality operations.

Proven track record in financial management, budgeting, and revenue generation.

Strong leadership, organizational, and communication skills.

Customer-focused mindset with a passion for hospitality.

Excellent interpersonal and communication skills; personable, approachable, and able to engage effectively with members, guests, staff, and the community.

Essential Responsibilities

Implement policies and directives established by the Board of Directors, serving as the primary liaison between the Board, committees, and staff.

Participate in the development and lead the execution of long-range strategic plans, annual business plans, budgets, and financial performance monitoring.

Oversee daily club operations, including golf, food & beverage, recreation, events, and member services, ensuring compliance with all applicable laws and standards.

Manage all physical assets and facilities, ensuring quality standards of maintenance, safety, and security.

Direct hiring, training, supervision, and professional development of staff; maintain sound organizational structure and positive employee-employer relations.

Foster strong member relationships by welcoming new members, maintaining visibility, and delivering quality services, programs, and events.

Monitor and analyze financial statements, cash flow, and purchasing practices; safeguard club funds and recommend corrective actions as necessary.

Negotiate vendor contracts and oversee relationships with suppliers, contractors, and service providers.

Lead internal and external communications, including newsletters, intra-club public relations, and community engagement.

Represent the club with professionalism, handle emergencies promptly, and perform specific duties as directed by the Board or President.

Supervises:
Food and Beverage Manager; Administrative Director; Director of Finance; Golf Professional (Director of Golf); Golf Course Superintendent

Benefits

Competitive salary based on experience.

Performance-based incentives.

Salary range commensurate with experience.