Description

Director of Financial Aid

(Financial Aid)
SUNY Broome Community College seeks a dynamic and experienced professional to
serve as the Director of Financial Aid. The Director of Financial Aid reports to the
Associate Vice President and Controller and is the operational leader responsible for
the overall operation of the student Financial Aid program and Veterans and Military
Affairs. The Director of Financial Aid is responsible for operationalizing and directing all
short, intermediate, and long-range planning for the financial aid program.
This role requires strong leadership, regulatory knowledge, and cross-campus
collaboration to ensure accurate aid delivery and effective support for student success.

• Responsibilities include but are not limited to:
  Direct and manage all daily operations related to federal, state, and institutional
  financial aid programs, as well as Veterans and Military education benefits.
• Oversee the awarding, packaging, verification, disbursement, reconciliation, and
  Return to Title IV (R2T4) processes.
• Ensure compliance with all federal, state, SUNY, and institutional regulations
  governing financial aid programs.
• Administer, coordinate, and monitor financial aid funds from numerous programs
  while ensuring accurate reporting and audit readiness.
• Maintain and update financial aid policies, procedures, workflows, and internal
  controls.
• Supervise professional and clerical staff within the Financial Aid Office and
  Veterans and Military Affairs.
• Establish work priorities, provide training and professional development, delegate
  responsibilities, and evaluate staff performance.
• Foster a collaborative, student-centered environment focused on quality service
  and operational efficiency.
• Oversee all phases of federal aid programs, including the Direct Loan Program
  and Pell Grant Program, including origination, disbursement, reconciliation, and
  reporting.
• Supervise the administration of Satisfactory Academic Progress (SAP) and
  Pursuit of Program (POP) reviews in accordance with federal regulations and
  institutional policy.
• Ensure accurate federal needs analysis calculations and oversee staff
  processing of financial aid awards.
• Manage complex student financial aid issues related to eligibility, awarding, and
  disbursement.
• Counsel students and families regarding financial aid eligibility and funding
  options, applying professional judgment where appropriate.
• Ensure high levels of student satisfaction through responsive and accurate
  financial aid services.
• Conduct financial aid presentations and outreach activities for local high schools,
  campus events, and other community venues.
• Work collaboratively with offices such as Admissions, Registrar, Student
  Accounts, and Academic Departments to ensure accurate data sharing and
  coordinated student services.
• Participate in institutional committees and initiatives related to student success,
  compliance, and strategic planning.
• Collaborate with campus partners to promote financial literacy, reduce student
  financial aid debt, and support efforts to reduce the College's cohort default rate.
• Generate and review reports related to enrollment, attendance, and financial aid
  eligibility, making necessary adjustments to Cost of Attendance and aid awards.

Requirements:

• A Bachelor's degree is required.
• A Master's degree is preferred.
• A minimum of five (5) to seven (7) years of related professional experience is
  required, including three (3) to five (5) years in a supervisory or leadership
  capacity.
• Significant professional development in financial aid is desirable.
  Must be eligible to work in the United States without a visa sponsorship.

Additional Information:

The minimum annual salary for this position is $82,716. Salary offer will be based
on the candidate's qualifications and experience.

Offers of employment will be conditional based upon the results of a satisfactory,
required pre-employment Standard Background Check.
Affirmative Action/Equal Opportunity Employer.

Application Instructions:
For best consideration, application materials must be received no later than
Friday, April 17, 2026. SUNY Broome will continue to accept and review applications
until the position is filled.

Please submit a letter of interest, resume, and the name, address, and phone number
of three (3) references to:
URL: http://sunybroome.interviewexchange.com/candapply.jsp?JOBID=198153