Description

Join a strategic team at JPMorgan Chase & Co. for Wholesale Lending Services. Drive impactful solutions in control management, leading projects and teams to achieve firm goals. Shape risk culture and operational excellence in a dynamic, collaborative environment.

As a Vice President Control Manager within Wholesale Lending Services, you manage and develop a team of SME Control Program Managers while acting as a hybrid individual contributor. You direct control projects, resolve risk and control issues, and implement change management protocols to address operational and regulatory risks. You establish governance standards, drive process improvements, and foster a proactive risk culture.

Job Responsibilities:

• Manage, coach, and develop a team of SME Control Program Managers including performance management and talent development. Act as a hybrid individual contributor and people manager, leading complex projects and guiding the team to deliver on control initiatives
• Direct and oversee execution of control projects and programs, ensuring timely closure of action items and conditions from Change Governance and initiative processes. Collaborate with Line of Business (LoB) Control Managers and cross-functional groups to resolve risk and control issues.
• Conduct end-to-end analysis of WLS/CB program risk and control environments. Lead Change Risk Governance and assessments for new business initiatives, product/service changes, and legal/regulatory changes. Identify and address gaps and weaknesses in the control environment; develop and implement risk mitigation strategies.
• Implement change management protocols to address program, operational, and regulatory risks. Assess risk for obligations, policies, procedures, and process changes. Monitor compliance with regulations, policies, and procedures to manage operational and regulatory risk exposure.
• Perform reviews and deep dives into transitions and migrations, delivering actionable solutions for risk mitigation and process improvement. Maintain awareness of significant risk and control issues, integrating them into project efforts.

Required Qualifications, Capabilities, and Skills:

• Bachelor's Degree with a minimum 12+ years relevant Banking and Financial Services experience. Demonstrate people management experience of at least 6 years.
• Apply knowledge of investment banking products, including loans.
• Consult with project stakeholders to facilitate compromises and resolve conflicts.
• Operate effectively in a dynamic environment with tight deadlines.
• Manage projects and programs in operations environments.
• Drive risk-based process improvement and end-to-end risk management.
• Communicate and foster internal relationships with strong stakeholder management skills.

Preferred Qualifications, Capabilities, and Skills:

• Risk certifications such as ORM, PRM, APRM, CIA, CRISC, or CORM. Leverage knowledge of NBIA, PSCM, and CRA for internal candidates.
• Project management certification and Lean/Six Sigma expertise.
• Build and foster internal relationships with a client service philosophy.
• Facilitate human change elements in project delivery.
• Adapt to global hours and flexible work schedules.
• Report and dashboard risks using advanced tools and techniques.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.