Description

Posting Details

Position Information Position Number004341Position TitleCompliance Manager, Military Services - 004341DivisionExec VPDepartment210250 - Office of Military ServicesMinimum QualificationsBachelor's degree from an accredited institution as approved and accepted by the University of South Alabama and three years of related experience. An equivalent combination of education and experience may be considered.
Must obtain clearance and be authorized by the Veterans Administration annually to become and remain an active SCO (School Certifying Official).Preferred QualificationsJob Description SummaryThe University of South Alabama's Office of Military Services is seeking to hire a Compliance Manager, Military Services. Interested candidates should apply to be considered. Essential Functions These are the job duties required of the position.Essential FunctionsPrimarily responsible for GI Bill Compliance at The University of South Alabama. Provides all required Federal and State Compliance documentation to the Veterans Administration at the State and Federal levels as well as the Alabama State Approving Agency for all program approvals within The University of South Alabama for all on campus and distance education programs. Reviews all university and department websites to ensure compliance with all approved Catalog Submissions to the State Approving Agency. Works with other departments across campus to ensure GI Bill compliance standards are in line with Federal and State Legislation as well as all Veterans Administration policies, regulations, and rules as determined by the VA and State Approving Agency. Serves as a School Certifying Official and to provide parents and students with information regarding the many options available under the Veterans Administration Educational Benefits. Upon appropriate guidance, provides timely, accurate, and complete certifications within the Enrollment Manager system. Thoroughly advises students as to the type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures. Interfaces with the staff in Student Accounting and Academic Records as well as with academic advisors across campus. Provides a high quality of consumer information and customer service to students and their parents. Responsible for accurate GI Bill certification and works independently and is required to make professional judgment calls per VA and USA policy guidance.

• Review all electronic student files during the academic terms to ensure they contain all required documents per compliance standards.
• Coordinate all logistical aspects of annual audits for the student files assigned.
• Ensure all student files contain the required documents for compliance per the SCO handbook, the State Approving Agency, and the Veterans Administration.
• Maintain all manuals for compliance containing VA regulations, Federal and State Laws, State Approving Agency guidelines, and all Veterans Benefits Administration guidelines pertaining to GI Bill certification.
• Report all compliance findings to the Director of Veteran and Military Services.
• Coordinate the correction of any discrepancies found during the compliance surveys and report all changes to the VA and the State Approving Agency.
• Inform the Director of any debts associated with the compliance survey.
• Promptly meet with any student who is found responsible for a debt with the Veterans Administration due to a compliance discrepancy.
• Provide a plan for the student/USA to resolve the debt issue promptly.
• Provide all bi-weekly reports (Add/Drop/Withdrawal/Probation/Suspension/Dismissal) to staff for VA reporting ensuring all changes are meeting the 30-day suspense date for compliance.
• Serve as the USA POC for the VA Complaint System, investigate, and provide answers to the Department of Defense through the DOD online system.
• Ensure all USA academic programs are listed in the VA Web Enabled Approval Management System (WEAMS) providing approval for use of GI Bill benefits.
• Provide the WEAMS Report (VA Form 22-1998) to the Director and staff for review.
• Ensure all program changes are reported to the VA promptly upon receipt from the USA Registrars' Office.
• Upon request, provide student records to the Veterans Administration and the State Approving Agency for compliance survey.
• Ensure all records to be surveyed meet the requirements of the law (38 U.S.C. 3690 © and (38 CR 21.4209). Retain all surveyed records for a period of three years following the termination of the enrollment of the eligible student.
• Provide the State Approving agency the University of South Alabama academic catalog for all associated programs each summer as soon as the catalog approval is complete.
• Review all programs to ensure the 85 percent enrollment restriction (38 CFR 21.4201) is verified each academic year and reported to the State Approving Agency during catalog turn-in.
• Work directly with all departments required to participate in compliance (Student Account Services, Registrar, Academic Departments, Provost, Financial Aid, OIRA).
• Work with all USA Departments to review Departmental Websites ensuring all information is in-line with the approved programs in the USA Catalogs.
• Provide all School Certifying Officials information to the VA Education Liaison Representative. Ensure the yearly compliance packet is completed, reviewed, and signed by the provost prior to sending the packet to the State Approving Agency for GI Bill approval.
• Review VA Annual Reporting Fees and send corrections to the VA for compliance.
• Work with the staff to maintain all reports for VA Reporting Fees for compliance ensuring all expenditures are up to date monthly.
• Provide the Annual Reporting Fee expenditure spreadsheet to the VA/SAA Compliance Officer. Update all the University of South Alabama tuition and fee schedules (on-campus, distance education, nursing, etc.) for all programs yearly with the Department of Defense for the Federal Tuition Assistance Program.
• Obtains clearance and be authorized by the Veterans Administration yearly to become and remain an active SCO (School Certifying Official).
• Provide consumer information to students and parents on the Veterans educational options available.
• Provide guidance as to type of benefits they may receive, the terms of the benefits, the length of the benefits, and the consequences of not complying with all VA policies and procedures.
• Provide appropriate data into a direct online database system (Enrollment Manager) with the VA Regional Office for electronic submission of student academic and financial account information for GI Bill Certification for Chapters-1606,1607,35,30,31, and 33 at the Federal Level.
• Utilize Enrollment Manager to ensure students receive maximum GI Bill benefits.
• Monitor student accounts for withdrawals, grades, and academic action and report information on an ongoing basis through the Enrollment Manager system.
• Responsible for assuring that the numerous documents used to certify for educational benefits are authenticated.
• Ensure that, once information is certified and transmitted to the VA Regional Office, student status information within the University's student information system and the Enrollment Manager database agree.
• Report graduation, retention, and all VA compliance reports to the Assistant Director on an ongoing basis as required for VA Compliance.
• Responsible for verifying GI Bill payments received by the US Treasury to ensure accuracy prior to authorizing release of payment to the student account through the Student Accounts Office.
• Audit student financial files to alleviate possible debt issues between the Veterans Administration and USA.
• Due to the ever-changing rules and regulations on the Federal and State level pertaining to GI Bill certification policies and procedures this requires semester audits that can often require numerous contacts, follow-up responses with VA officials, University officials, and students to resolve problems, discrepancies, etc., necessary for certification and reporting.
• Responsible for identifying and resolving all problems unique to the veteran student population and/or dependents of veterans and serves as the primary contact for the general public, University personnel and officials at all levels with the Department of Veterans Affairs regarding veteran services issues.
• Maintain an electronic file on each VA recipient for GI Bill Certification Audit.
• Audit student academic files and perform enrollment audits on a weekly basis to ensure compliance with VA requirements; monitor GPA for verification of eligibility status; monitor other financial aid awards to avoid overpayments in accordance with federal and institutional policies.
• Enter all student status changes in VA Once to meet the 30-Day reporting rule; this includes updating changes such as major changes, class add/drop changes, and class withdrawals.
• Identify courses for which no grade was given and make appropriate adjustments based on VA and USA policies and guidance from the Assistant Director.
• Counsel students on how their academic progress and standing affects their GI Bill certification.
• Travels to various conferences and meetings as required.
• Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required.
• Related duties as required.

Posting Information Number of Vacancies1Position End Date (if temporary)Job Open Date12/02/2025Job Close DateOpen Until FilledYesSpecial Instructions to ApplicantsWorking DaysMonday - FridayWorking Hours8:00 a.m. - 5:00 p.m.Job LocationMain CampusFull-time or Part-TimeFull TimeRegular or TemporaryRegular

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you at least 18 years of age?
   • Yes
   • No
2. * Do you have a legal right to work in the United States?
   • Yes
   • No
3. * The University of South Alabama typically does not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?
   • Yes
   • No
4. * What is the highest level of education you have completed?
   • Less than High School
   • High School Diploma or equivalent
   • Associates Degree
   • Bachelors Degree (or will obtain within 6 months)
   • Masters Degree (or will obtain within 6 months)
   • Terminal Degree (or will obtain within 6 months)
5. * How many years of related experience do you have?
   • Less than 1 year
   • Between 1 - 3 years
   • Between 3 - 5 years
   • Between 5 - 7 years
   • More than 7 years
6. * How did you hear about this position?
   • USA website
   • LinkedIn
   • Zip Recruiter
   • Indeed
   • HigherEd Jobs
   • Alabama Career Center / Alabama Works
   • Facebook
   • Word of mouth
   • Other

Applicant Documents

Required Documents

Optional Documents

1. Resume
2. Cover Letter

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.

EO Employer minorities/females/veterans/disabilities/sexual orientation/gender identity.

Annual Security and Fire Safety Report
The University of South Alabama publishes certain crime statistics for the most recent three-year period as required by the Jeanne Clery Act. The Annual Security and Fire Safety Report is required by federal law and contains policy statements and crime statistics for the school. The report, along with additional information, is available online at: http://www.southalabama.edu/departments/police/resources/fireandsafetyreport.pdf. You may also request a paper copy from the University Police office located at 290 Stadium Blvd, Beta Gamma Commons Building, Mobile, AL 36688.

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