Description

About the Role

The Capital Improvement Program Manager performs highly professional and administrative work overseeing the strategic planning, coordination, and management of the Town’s capital investment projects and Capital Improvement Program (CIP). This role ensures capital projects align with community priorities, infrastructure needs, and organizational goals through collaboration with internal departments, leadership, and external stakeholders.

The employee provides key leadership in long-term infrastructure planning, capital budget development, and project coordination. The role includes managing complex reporting requirements, supporting strategic initiatives, and overseeing both current and future capital investment planning. Strong independent judgment, project tracking expertise, and cross-departmental communication are essential for success in this role.

Duties and Responsibilities

• Develop and maintain a comprehensive project database for Town capital projects, including timelines, funding sources, status updates, and long-term planning considerations.
• Coordinate project recommendations across major infrastructure plans, including Downtown Streetscape Master Plan, Mobility Plan, Parks Master Plan, Transportation Improvement Plan, Water, Sewer, and Stormwater plans.
• Lead development of long-term infrastructure plans to support Town and ETJ growth.
• Direct strategic planning efforts for public infrastructure investments.
• Contribute to the annual capital planning process for Town facilities and asset management to ensure alignment with Town goals.
• Track project progress and key milestones across multiple initiatives using project management tools and reporting frameworks.
• Assist with project budget development, monitoring, and reconciliation to ensure compliance with established funding sources.
• Generate scheduled and ad hoc project reports for Town leadership, tracking financials, timelines, and risks.
• Communicate with internal stakeholders to confirm project status, timelines, and resolve discrepancies.
• Improve departmental workflows, processes, and tools related to capital project management.
• Coordinate CIP projects with approved private development plans.
• Assist with assessment of Town infrastructure — including buildings, grounds, and roads — and develop renewal and replacement recommendations.
• Perform other duties as assigned.

Requirements

Minimum Education and Experience

Bachelor’s degree in Engineering, Planning, Construction Management, or a related field.
Five (5) to seven (7) years of professional experience in municipal engineering, planning, construction, or public infrastructure operations; or an equivalent combination of education and experience.

Special Requirement

Possession of a valid North Carolina Driver’s License.