Description

Maximus is currently seeking a detailoriented Business Analyst to support our Missouri Enrollment Broker (MO EB) program. This is an onsite position in the greater St. Louis, MO area. The Business Analyst is responsible for the analysis, documentation, and communication of business and technical requirements for system and operational enhancements. This role partners closely with state stakeholders, program staff, and technical teams to gather requirements, analyze processes and data, and translate business needs into clear, actionable specifications.

The Business Analyst will facilitate meetings, support testing activities, and help identify risks, gaps, and opportunities for improvement. The ideal candidate is a strong communicator and problemsolver with the ability to navigate complex systems, evaluate performance metrics, and ensure alignment with contractual, operational, and regulatory expectations.

*This position is contingent upon contract award.*

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs
• Competitive Compensation - Bonuses based on performance included
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities-Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

• Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications
• Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs
• Extract, analyze, and report data to support program activity and assist in management decision making
• Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,)
• Work closely with operations staff to define requirements, test criteria, and identify success factors

 Minimum Requirements:

• Bachelor's degree in related field.- 3-5 years of relevant professional experience
• Experience using Excel and Smartsheet
• Data visualization utilizing PowerBI and/or Tableau
• Prior call center reporting experience
• Must be willing and able to work onsite in greater St. Louis, MO

Preferred Requirements:

• Prior experience with Medicaid reporting
• SQL skills