Lead the operations of the Portland Branch for Western Integrated Technologies. Manage day to day branch operations and sales functions to drive customer satisfaction and efficient operations. Create a collaborative and positive workplace where individuals and teams thrive working together to win new customers and to make WIT Portland a great place to work.

• Prioritize safety in the workplace to prevent accidents and to maintain a safe working environment.
• Collaborate with the Sales Team to achieve sales growth and a positive reputation with customers.
• Support the resolution of all customer issues to maintain strong customer relationships and branch reputation.
• Maintain and develop positive customer relationships in cooperation with the sales team.
• Support finding and developing great associates.
• Build a strong branch culture that emphasizes performance driven teamwork and associate wellbeing.
• Support the skills and career development of team members.
• Manage branch performance and continuous improvement to achieve branch objectives and KPIs.
• Work with the Finance Department to create annual budgets and manage expenses.
• Ensure effective communication through branch meetings and support corporate reporting activities.
• Ensure effective associate engagement, development, and performance management throughout the branch, including regular one-to-one associate and supervisor meetings.
• Oversee facility maintenance, landlord lease obligations, and ensure compliance with workplace regulations.
• Work directly with the Support Services (HR, IT and Finance) to ensure streamlined uninterrupted operations.
• Work with supply chain to drive branch inventory availability, turns and to minimize obsolescence.
• Maintain proficiency in Prophet 21 and perform assigned approvals and operational activities as required to ensure business continuity
• Supports all Inside Sales functions as needed.
• Participate in branch associate compensation planning and review.
• Set staffing levels through the corporate approvals process and engage in recruitment as required.