Description

Introduction­­­  

NACUBO is committed to inclusion because it enriches and strengthens how we advance our mission, just as it does for institutions of higher education. We are fully focused on equality and strongly oppose discrimination on the basis of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. Our goal is to be the place where a diverse mix of talented people want to come, to stay and do their best work. 

Creativity and cross-team collaboration drive NACUBO’s achievements and contribute to individual success. All staff members are encouraged to think creatively about how they and NACUBO can address mission, member needs, and challenges that will inevitably arise from time to time. They are also encouraged to develop and nurture strong partnerships throughout the association. These partnerships help individuals, teams, and the association accomplish the activities, goals and strategies of the organization and of individual positions. 

Imagination, innovation, and curiosity are welcome, and all require some risk taking. NACUBO encourages staff to engage in bold thinking, to put forward new ideas and proposals, and to openly debate the risks – upside and downside – associated with new ideas. 

Each member of the NACUBO staff is responsible for creating and sustaining esprit de corps across the organization. 

To accomplish all of this, staff will need strong communication and strategic thinking skills. NACUBO is committed to nurturing these skills in all staff members.

Position Summary
The Assistant Director of NACUBO Consulting Development is responsible for driving strategic growth in NACUBO Consulting by strengthening revenue generation, managing operational infrastructure, and cultivating strong client and consultant relationships. The Assistant Director advances NACUBO’s mission, strategic blueprint, and national reputation by developing and executing marketing strategies, coordinating operations, and stewarding the Consulting portfolio from initial engagement through project completion. 

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Marketing Strategy and Campaign Development   

• Develop and execute NACUBO Consulting’s annual marketing and communications plan in partnership with the Vice President of Consulting and NACUBO’s Marketing team.
• Identify and prioritize opportunities to highlight NACUBO Consulting across NACUBO publications, webinars, events, social media, newsletters, and web content.
• Design integrated marketing campaigns for consulting offerings, thematic practice areas (e.g., finance transformation, shared services, procurement modernization), and consultant profiles.
• Partner with consultants to develop promotional thought leadership, including LinkedIn posts, blogs, webinars, and presentations.
• Gather testimonials, success metrics, and client stories to strengthen NACUBO Consulting’s brand narrative.
• Maintain and enhance NACUBO Consulting’s web presence in coordination with the Marketing and Web teams.
• Draft posts and manage social media activities related to Consulting in collaboration with the Marketing team.
• Create marketing emails and determine send lists and dates in collaboration with the Marketing team.
• Manage the creation, marketing, and presentation of free informational webinars with NACUBO Consultants on topics of general interest to NACUBO’s audience. 
• Collaborate with Events, Learning, and Membership teams to ensure consistent representation of Consulting at NACUBO conferences, workshops, and engagement activities.
• Support cross-promotion of Consulting services throughout NACUBO communications, including newsletters, email campaigns, and Annual Meeting materials.

Operational Coordination and Business Development

• As requested, draft client proposals and cost estimates, ensuring consistency in format, tone, accuracy, and visual presentation.
• As requested, write proposals, including consultant selection based on skills and client needs, proposal review, and follow-up with prospective clients.
• Maintain, update, and enhance NACUBO Consulting’s Monday.com sales and project tracker, ensuring data quality and optimizing workflows.
• Produce periodic performance reports (e.g., engagement metrics, lead sources, campaign analytics) to inform strategic decisions.

Project Management and Client Engagement

• Lead project initiation for won opportunities, including consultant agreements, milestone tracking, and scheduling in Monday.com.   
• As requested, check in regularly with consultants, practice area leads, and clients to monitor project progress.
• Review final deliverables; coordinate editing as needed.
• Attend and serve as back-up facilitator for Consulting Drop-Ins.
• Coordinate with the NACUBO Consulting Project Coordinator and staff to maintain Consulting-related web pages.
• Attend on-site meetings, events, and campus visits as required.
• Participate in Consulting team meetings, providing updates and strategic feedback.

Consultant Network and Practice Operations
     

• Maintain a strong understanding of NACUBO’s consultant pool, including knowledge, skills, and abilities; support recruitment of new consultants as needed.
• Serve as a primary point of contact for consultants on non-administrative issues.
• Track Consulting revenues, manage the sales funnel, and support the development of practice areas and practice leads.
• Identify and coordinate training opportunities for consultants.
• Support the implementation of an infrastructure that enables scalable Consulting operations.

Other Responsibilities      

• Participate in NACUBO-wide initiatives and volunteer for assignments as requested.
• Perform additional duties that support NACUBO’s mission, as assigned. 

Competencies
      Sales and Marketing Acumen: Designs and implements campaigns to attract clients and consultants; collaborates effectively with Marketing.

      Analytical Thinking: Demonstrates the ability to identify data needs, interpret trends, and address data complexities.

      Strategic Orientation: Understands long-term goals, anticipates challenges, and positions the Consulting service for sustainable success.

      Practical Realism: Navigates the realities of a small organization, balancing a wide variety of tasks with flexibility and professionalism.

      Teamwork: Shares information openly; seeks collaboration; values others’ contributions; welcomes constructive feedback; supports colleagues across roles.

      Collaboration: Builds strong, respectful relationships; resolves conflict constructively; demonstrates inclusivity and respect for all staff and departments.

      Communication: Communicates clearly and concisely; actively listens; adapts communication style to audience and context.

      Self-starter/Initiative: Meets deadlines, fulfills commitments, anticipates opportunities, and motivates colleagues to action.

      Knowledgeable: Stays current with higher education trends, reading relevant newsletters, journals, and reports.

      Experience: Prior experience in an association, consulting firm, or higher education finance/administration setting. 

Work Environment
This position is primarily remote, with occasional work from NACUBO’s office. Standard office equipment (computer, phone, printer/copier) is used. Temperatures in both remote and office environments may vary. 

Physical Demands
1.     Sedentary work, including exerting up to 10 pounds occasionally.

2.     Regularly required to speak, hear, and use hands and fingers for typing and other tasks. Frequent walking, standing, reaching, and handling tasks may occur. Visual requirements include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work
This is a full-time regular position. Typical work hours are Monday through Friday, 8:45 a.m.–4:45 p.m. This position may be eligible for an alternative work arrangement (e.g., flextime or telework). Occasional evening or weekend work may be required. 

Travel
Overnight travel is expected throughout the year to cultivate client relationships and attend NACUBO or regional events. 

EEO Statement
NACUBO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other status protected by law.

Other Duties
This job description is not exhaustive and may be modified at any time. Duties, responsibilities, and activities may change with or without notice.

Requirements

Qualifications 

• Bachelor’s degree from a four-year accredited college or university (or equivalent experience).
• Five to seven years’ experience in consulting, professional services, or association environment is preferred.
• Demonstrated experience in marketing strategy development including communication plans.
• Strong content development skills including social media (scheduling and drafting posts), writing blogs, presentations, and thought-leadership pieces.
• Proven experience collaborating subject-matter experts to translate technical or specialized knowledge into accessible and compelling content.
• Proficiency with CRM or project-tracking tools (e.g., Salesforce and Monday.com) and maintaining data quality.
• Proven interpersonal and relationship-building skills to collaborate with consultants, clients, and internal team members.
• Strong written and verbal communication skills are a must.